Digital Learning Institute, 4/27-6/12

Dear Faculty,

We hope this message finds you are safe and healthy. In response to the growing interest in digital learning and teaching with technologies, the Division of Teaching Excellence and Innovation (DTEI), in partnership with the Online Learning Research Center at the UCI School of Education, is launching a faculty development program – the Digital Learning Institute (DLI).

The theme of the inaugural 2020 DLI is “Embracing Pedagogical Excellence in Remote Teaching” to prepare faculty teaching in the summer. This 7-week program will run from Monday, April 27, 2020, to Friday, June 12, 2020, and will include a weekly webinar along with one-on-one consultations with a designated instructional designer. Participants will also receive peer support and will be guided by a research-informed rubric. Faculty who complete the program will be recognized as Digital Learning Institute Fellows with more future opportunities for these individuals being developed.

Interested instructors must complete a brief application form by Wednesday, April 22nd. Seats are limited so we encourage you to apply soon.

If you have further questions, please contact us at DTEIsupport@uci.edu. We look forward to collaborating with you and exploring the possibilities of remote teaching together at the Digital Learning Institute.

Sincerely yours,

Megan Wanlin Linos
Director of Learning Experience Design and Online Education
Division of Teaching Excellence and Innovation (DTEI)
Email:  wlinos@uci.edu
Web: digitallearning.dtei.uci.edu

Remote Teaching Resources from the EEE Team

We hope you and your families are well. Please read on for important updates from the EEE team that pertain to remote teaching and educational continuity.

Remote Teaching Resources

Some of the most common topics we get questions about are:

UCI’s Teach Anywhere site contains UCI’s latest campus educational technology news and support resources for your remote teaching needs. This is a living and evolving resource, so we invite you to provide feedback on what additional information we should post to help you with remote instruction.

Remote Learning Resources for Your Students

As students also adjust to remote instruction, you can help set them up for success by sharing the Learn Anywhere website with them. Consider adding the link to your syllabus, or sharing it in your Canvas course space.

Faculty and TA Support for Canvas Now 24/7

Instructure (the maker of Canvas) will now handle all faculty and TA support for Canvas. This means that you have access to support 24 hours a day, 7 days a week.

Canvas Support Hotline: 855-213-7130

support@instructure.com

Live Text Chat

The EEE team will still handle Canvas support for students and will support the homegrown EEE+ suite of tools, including EEE+ GrandCentral. The EEE team can be reached Monday-Friday from 8 AM-11 AM, and 12 PM-5 PM at eee-support@uci.edu.

“Getting Started with Canvas” Webinars

OIT has partnered with the Division of Teaching Excellence and Innovation (DTEI) to host a series of webinars that can help you get started with Canvas. Visit https://sites.uci.edu/teachanywhere/pedagogy/webinars/ to see the current schedule, or to view previously recorded sessions.

Legacy EEE Retirement Reminder

While this will have no effect on you for the Spring quarter, please note that the legacy EEE system will be retiring in November of this year. When you have time, we encourage you to download data from any legacy EEE tools that you may have used in the past. To help with this, we have created an easy website download tool that can be found here: https://eee.uci.edu/toolbox/websitemanager/. For additional information about the retirement of the legacy EEE system, please visit https://sites.uci.edu/canvas/.

As always, please contact us at eee-support@uci.edu if you have questions or concerns.

Sincerely,

Briandy Walden
Associate Director, Student and Academic Services
Office of Information Technology

Important Information About Zoom Security

We have learned that security vulnerabilities exist in Zoom.  Zoom has created a patch which corrects these vulnerabilities and will continue to monitor the security landscape.

It is very important that you are running the latest version of Zoom which includes these patches.

Please follow Zoom’s instructions at: https://support.zoom.us/hc/en-us/articles/201362233-Where-Do-I-Download-The-Latest-Version- to update Zoom.

If you are not able to install software on the machine you are using, please seek the assistance of your local IT support.

You can read more on Zoom’s efforts to provide safe, secure use of Zoom on their blog: https://blog.zoom.us/wordpress/2020/04/01/a-message-to-our-users/

Thank you,

Josh Drummond
Chief Information Security Officer
Office of Information Technology

New Campus VPN Instructions during COVID-19 Pandemic

To accommodate the increased need for remote access to the campus network, we now have multiple VPN servers for different purposes, and we are continuing to order and deploy more hardware.  Meanwhile, to help us make the best use of the resources we have, please choose your connection to the campus carefully.

For many, there is no need to use the VPN at all: Canvas, Zoom, and email (Gmail or Office 365) don’t require the VPN.  But here are some guidelines regarding use of the VPN:

Students

  • If you use subscriptions licensed by the UCI Libraries, please use vpn.uci.edu with Group UCIFull.  You can also use the WebVPN: go to https://vpn.uci.edu and choose WebVPN as the GROUP.

Faculty

In addition to the library, mentioned above,

  • If you are using Research Cyberinfrastucture Center services (SRE, CRSP, HPC), you will need to use the VPN (as described below).
  • For other resources, please consult with your School IT Director if you are unsure which VPN you need.

Staff

  • Certain administrative applications (Cascade, Data Warehouse, KSAMS, FileNet, and others) require the VPN (see connection instructions below).
  • Remote Desktop to your workstation on campus requires the VPN.
  • You may need departmental resources which require the VPN. Please consult with your local IT support.

Accessing the VPN

If you try to access a UCI resource without the VPN and cannot make a connection, try these in order:

  1. Use the Cisco AnyConnect application (the “Software VPN”), enter vpn2.uci.edu in the Ready to Connect field, then choose Default-UCI as the Group.
  2. If you cannot get a connection on vpn2, enter vpn.uci.edu in the Ready to Connect field, then choose Default-UCI as the Group.
  3. If you cannot get a connection with Default-UCI, enter vpn.uci.edu in the Ready to Connect field, then choose UCIFull as the Group.

If you are already using vpn.uci.edu please disconnect and try vpn2.uci.edu.

The various VPN choices and their applicability are documented at https://www.oit.uci.edu/help/vpn/ which will be updated with any new instructions.

We appreciate your cooperation as we try to make UCI resources available to as many people as we can.  Please reach out to OIT Security by opening a ticket if you have any questions.

Thank you,

Josh Drummond
Chief Information Security Officer
Office of Information Technology