The Office of Information Technology has created this page to help students, staff, and faculty prepare for the technology impacts of a campus disruption. This page is being updated frequently as new information is available.

OIT’s COVID-19 Messages
Last Update: April 2, 2020 - 3:03 pm
For campus information:  UCI Coronavirus Updates

Take Care of Yourself

Your physical and mental well-being are very important, particularly during stressful times. Please take care of yourself!

The Counseling Center has announced new virtual drop-in groups and workshops.

Plan Ahead

Hold Meetings

Access Services Off-Campus

Collaborate with Colleagues

Campus News & Announcements

Important Information About Zoom Security

April 2, 2020

We have learned that security vulnerabilities exist in Zoom.  Zoom has created a patch which corrects these vulnerabilities and will continue to monitor the security landscape. It is very important that you are running the latest version of Zoom which includes these patches. Please follow Zoom’s instructions at: https://support.zoom.us/hc/en-us/articles/201362233-Where-Do-I-Download-The-Latest-Version- to update Zoom. If you are not able to…

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New Campus VPN Instructions during COVID-19 Pandemic

April 1, 2020

To accommodate the increased need for remote access to the campus network, we now have multiple VPN servers for different purposes, and we are continuing to order and deploy more hardware.  Meanwhile, to help us make the best use of the resources we have, please choose your connection to the campus carefully. For many, there…

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Keep Zoom Meetings Secure

April 1, 2020

Zoom is a powerful web conferencing tool that enables remote work and frequent collaboration. With significantly increased usage during the spring quarter, it is necessary to get acquainted with available options and select the most suitable configuration for your meetings that maintains the privacy of the participants, as well as the security of the information shared. Control…

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Adobe Creative Cloud Now Available

March 30, 2020

Dear Students & Collegues, Due to social distancing measures, student access to Adobe Creative Cloud in labs and classrooms is not available. Adobe has provided temporary at-home access for impacted students and faculty, so that you can continue your work remotely. This special license is active through May 31. Instructions for accessing and installing Adobe…

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What to do if you have internet performance problems

March 27, 2020

Faculty, If you are trying to conduct remote instruction from home, it is possible you may encounter internet performance problems. We wanted provide some options to help you mitigate this potential issue: Upgrade your broadband through your Internet Service Provider (ISP)Broadband is generally the fastest, most consistently performing option for connecting to the internet. Many…

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Remote Learning and Teaching Technologies

March 27, 2020

Fully remote instruction during spring quarter is an opportunity to connect with your peers, instructors, and TAs in new ways. You may find yourself with unexpected questions this quarter, and our goal is to make sure you have the technology you need on day one.  Below is a list of key technologies that you will…

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Actions to Prevent Zoom Bombing

March 26, 2020

Colleagues,  We have been made aware of incidents at other Universities where bad actors have been exploiting misconfigured Zoom to interrupt live instruction.   In cooperation with OIT, several settings to improve Zoom have been set as default for the campus. These include only allowing a session instructor to screen share or annotate a session, as…

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Remote IT Services

March 25, 2020

Dear UCI Community, As we are all adjusting to teaching, working and learning in a virtual world due to COVID-19, OIT would like to remind students and employees of the technological services and tools available to facilitate campus business remotely. Whether you need to instruct a course, meet and collaborate with a colleague, or complete…

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Supporting Remote Learning: Student Laptop Program

March 25, 2020

Dear Anteaters: These are very difficult times and not having the right equipment to access your coursework can make them even more difficult. To help alleviate the challenge of securing appropriate computer equipment for remote learning, UCI has secured a number of laptops for free loan during Spring quarter to students who don’t have access…

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Confirmed Case of COVID-19 at UCI

March 21, 2020

Dear UCI Community: Last night, we were informed that a non-student resident of UCI’s campus family housing tested positive for COVID-19. The individual returned from an international trip with symptoms and has been resting comfortably in good condition. In accordance of health privacy laws, we cannot disclose the identity or personal information regarding the individual.…

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Monthly Message from Chancellor Howard Gillman

March 20, 2020

Monthly Message from Chancellor Howard Gillman March 2020 To the Anteater community: As regular readers know, my monthly message normally contains highlights of significant news and events across UCI’s academic, research, and service enterprise. But over the course of this past month UCI – along with the entire world – has had to pivot from…

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Governor’s Stay at Home Order

March 20, 2020

Yesterday, Gov. Gavin Newsom issued a stay-at-home order, starting at 11:59 p.m. and remaining in effect until further notice, in an attempt to limit the spread of COVID-19. The Governor’s order exempts employees performing essential jobs in public agencies such as UCI. Many of you, however, already have approved work-from-home or telecommuting arrangements, as we…

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Urgent action needed for all UCI travelers outside of the US

March 20, 2020

The US State Dept. has now restricted ALL international travel with its highest level four warning. https://travel.state.gov/content/travel/en/traveladvisories/ea/travel-advisory-alert-global-level-4-health-advisory-issue.html We need to advise all of our travelers to either return to the US immediately or to stay where they are until guidelines change which could be many months, certainly an indefinite period of time. Please reach out…

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UCI Research Shutdown

March 20, 2020

Dear Colleagues, In my March 17, 2020 message to UCI’s research community, I informed you of the need to ramp down and curtail UCI’s research activities.  Now, with Governor Newsom’s Executive Order N-33-20 (EO), all individuals living in the State of California are required to stay home or at their place of residence until further notice “to…

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