Last Update: July 7, 2020 1:13 pm

Internet Connectivity Resources

Teaching, learning, and working remotely can be a challenge, particularly without a reliable Internet connection. We have gathered some tips and resources to help you stay connected while you are away from UCI.

General Internet Resources

Internet Solutions

  • Resolve slow internet: If your Internet service is too slow, we recommend contacting your provider and asking for options to improve your network performance or to upgrade your service.  Many providers are offering temporary deals due to COVID-19.  Broadband Internet Service from providers such as Cox or AT&T has significantly higher performance/speed than data services offered from cellular/wireless/mobile phone providers.
  • Mobile phone WiFi hotspot: Most smartphones can be configured as a WiFi hotspot to allow the phone to be used to connect other WiFi devices to the Internet through the smartphone.  May require contacting the mobile phone service provider to request the feature and there may be an additional cost for it.  Many providers are temporarily offering unlimited data and free hotspot functionality on existing smartphones.  Network speeds are significantly slower than wired broadband Internet service.
  • Cellular/wifi hotspot: Most cellular/mobile providers offer WiFi hotspot devices that allow multiple WiFi devices to connect to the Internet.  Contact a cellular/mobile provider.  The cost of a hotspot device is about $90 to purchase plus $30-$40 per month for unlimited data usage.  The hotspot device is often free with a 6-12 month service agreement.  Many providers are temporarily offering unlimited data and other deals.  Network speeds are significantly slower than wired broadband Internet service.

Provider-specific resources

  • Altice/Suddenlink - Note: Serves limited rural areas
    Offers 30 MB internet to any new subscriber free for 60 days. No late fees or terminations for existing customers
  • AT&T
    Offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families
  • Charter Free Internet
    Free access for 60 days for new K-12 and collect student households
  • Cheap Internet
    Offers several discounted plans
  • Comcast
    Offers free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time
  • Cox Connect2Compete
  • Everyone One
  • Human IT
  • Internet Essentials - Note: Does not serve Irvine area
    Free access for 60 days
  • Lifeline discount program
  • Spectrum Internet Assist discount program
  • Sprint
    Follows FCC agreement, provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge
  • T-Mobile follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge
  • Verizon: no special offers, but following the FCC agreement